Another year gone, and more changes! I recently accepted a position at Contentful, a Berlin-based headless CMS startup as a remote Support Engineer to cover the APAC timezones. It’s my first totally remote role, so I’m excited to see how this works for me.
Since the company is based in Berlin (and also has an office in San Francisco), I headed there for two weeks for onboarding training. It was lovely to be back in Germany, and it turns out my German is still pretty good!
It was great to meet the team I’ll be working with in person, and to train up on the product with the engineering and product teams. Working remotely is a really different experience to my usual office-based roles, but it’s been going really well so far – I’ve had the chance to try both working from my home office and also going to a co-working space. I’m not sure which one I prefer yet!
Continue reading A new year on the horizon
This project I’m working on? It’s really coming together!
Continue reading Project progress
I’ve been project-leading a big undertaking at work recently – the purpose of which is to streamline our methods of communication with a third-party provider who is integral to the PocketSmith product. It’s a really exciting development for me to take charge with, and once it’s done it will be a huge efficiency-boost for my team: at the moment, we’re only able to have one team-member manage the communication with the vendor, and it involves a ridiculous amount of copy-pasting of text and repetitious tasks in several platforms.
Once I’m done, we’ll have streamlined our communication so that we can manage everything in our own helpdesk software and all members of the team will be able to manage their own communication streams. We will no longer lose information because we haven’t received an email or notification, and we’ll be able to improve the experience for our users.
Continue reading A dream of a project
GitHub has a super cool feature called “Pages” which lets you host a website from a GitHub repository on your GitHub account. Hosting from GitHub makes deployment really simple and slick.
Tom wanted to use his Pages site to host a web version of his resume which was such a great idea that I totally copied it. Tom’s is really awesome though – he built it using LaTeX to create both the html and a really neatly-formatted pdf from the same markdown file.
I helped a little with the html side of things. Continue reading Playing with Pages
The first really exciting piece of news lately is that I’ve recently begun working at Teads, a video advertising specialist. The company is a huge local success story of innovation and the regional tech industry.
My role, which I began two weeks ago, is as a support engineer. I’ll be helping our internal and external clients manage the technology implementations and provide solutions to any problems they might have.
After two weeks, I’m still really excited to get up and go to work every day: the team has been very patient and understanding as I slowly get to grips with the technology and integrations. The platform itself is pretty interesting and the problems I’ve been seeing have some interesting solutions.
I’m looking forward to learning more and being a part of a really special team.